Nonverbal Communication- Essay Example | Topics and Well Written Essays - 1250 words

Nonverbal Communication- - Essay Example Similarly, executive success is dependent on intuition, hunches, or judgement, which â€Å"may have been derived from very specific information communicated nonverbally† (Fatt, 1998, p.1), although the manager may be unaware of the source of information. Environments cannot be easily distinguished because of their invisibility based on their ground rules, all-encompassing structure, and general patterns. However, this invisible environment is made discernible through nonverbal communication (Fatt, 1998). Further, service encounters involving interactions between employees and customers lead to customers’ evaluations of their service consumption experiences and perceptions of service quality. Hence, managerial implications include the identification of employee behaviors and approach that generate favorable responses from customer (Sundaram & Webster, 2000). Thesis Statement: The purpose of this paper is to investigate the importance of nonverbal communication in the bus iness environment. The Significance of Nonverbal Communication for Business Success The term communication style covers a wide range of both vocal and verbal attributes including â€Å"pitch, volume, and word choice, and nonverbal attributes such as gestures and facial expressions† (Fragale, 2004, p.94). ... xpressions (Tiedens, 2001), and subtle patterns of eye contact (Rosa & Mazur, 1979) may affect the way in which the individual is perceived by fellow group members. This consequently influences the individual’s status position within the group, states Fragale (2005, p.94). For a thorough comprehension of the assigning of status in task groups, it is essential to determine how specific communication behaviors impact individuals’ status positions. Examples are questions related to the status consequences of speaking loudly, or putting one’s feet on the desk. Similarly, for the purpose of â€Å"gaining status in a group, should an individual interrupt others, or wait quietly for a turn to speak?† (Fragale, 2005, p.94). The communication styles both through verbal and nonverbal behaviors, impact the status positions they achieve in their task groups. Earlier studies have demonstrated that status is more enhanced by being smart than by being social. On the othe r hand, Fragale (2005) argues that in some task groups status imrovement may occur through being social rather than smart. The author advances the idea that the characteristics of the group to which an individual belongs leads to status benefits through particular communication styles, based on structural and process differences between groups, and how the members’ words and actions are assessed (Fragale, 2005). The theory of Berger et al. (1986), of status cues argues that â€Å"task cues which contradict expectations based on categorical cues may reduce or overcome the effects of the latter on status processes† (Foddy & Riches, 2000, p.103). Two studies investigated the comparative influence of verbal fluency and ethnic accent on perceptions of competence, and on acceptance of influence in a group task. Study

Local Law Enforcement Involvement in Joint Terrorism Task Forces Research Paper

Local Law Enforcement Involvement in Joint Terrorism Task Forces - Research Paper Example The police thus have adequate resources to monitor the activities of the illegal groupings in the country including such groups as the terrorists (Dyson, 2012). This implies that the law police service is an important stakeholder in the creation of a task force to investigate terrorism activities in a country. Terrorists are widely connected individual with equally large pool of resources with which they harm unsuspecting citizens. Such networks are effectively coordinated; they continue to recruit their members from the society thereby building their network to facilitate their illegal activities in the country. The nature of their operations makes them the most lethal group since they target governments. Terrorists inflict fear on the citizens by executing mass murders and destruction of property as a way of proving to the citizens that their governments are ineffective in creating a safe and secure society. They kill, maim and destroy indiscriminately and often use the locals to c arry out such grotesque activities. The infiltration of a terrorist group in a society has several economic, social and legal implications on the society since it is an indication of an expanding discord between the society and its norms. Task forces on the other hand are special groups created by laws of the country to investigate the prevailing feature of insecurity and the rising cases of terrorism in the society. The task forces thus consist of different stakeholders to the security of the country. The task force on security will therefore include the local community, lawmakers and the local law enforcement possibly the police force. Each of the parties in the task force has a relation to the issue; they all feel the negative effects of terrorism thus conjoin in the process of determining effective means of eradicating the menace in the society in order to make their society and safe and secure place to enable growth. The police are integral in the task force, they have adequate information on the terrorism and will therefore inform the task force on the nature and the efforts they make in containing the situation. Additionally, the police service is the sole force mandated with the investigation and apprehension of criminals. Terrorists are among the primary criminals that the police handle, their contribution is therefore integral. The police will implement the policies that the task force will create, the presence of the police in the task force is thus important since their will take part in the formulation of the policies. This way, the formulate policies that they can easily implement thus upholding the security situation. For the law enforcers to understand their role in the task force, they must understand the operations of terrorisms. Terrorists are complex and have many resources, which they invest in recruiting personnel, purchasing weapons, managing information and transporting the weapons to the respective countries. The essay below discusses these and the effects of terrorist activities in the local community. Terrorists operate confidentially to their partners through effective and secretive mechanisms. To ensure this, most of such groupings use religion as a means of coercing followership. When recruiting members into the outfits, they target vulnerable members of the society whose faith is largely questionable. People with no or minimal faith are more susceptible to such social groupings as